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Whether you're planning a new ERP implementation, need expert support, or want to explore partnership opportunities — our team is ready to help you succeed across Africa.
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Our Offices
Harare, Zimbabwe
Lusaka, Zambia
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Frequently Asked Questions
Quick answers to common questions about working with Serpa
How long does an ERP implementation take?
Implementation timelines vary based on complexity. A standard implementation typically takes 3-6 months, while larger enterprise projects may take 9-12 months. We'll provide a detailed timeline after understanding your requirements.
Do you provide training for our team?
Yes! Every implementation includes comprehensive training for your team. We also offer the Serpa Academy for ongoing learning, with both online courses and in-person workshops available.
What support do you offer after go-live?
We provide tiered support packages ranging from basic email support to 24/7 dedicated account management. All packages include access to our ticketing system and knowledge base.
Can you work with our existing systems?
Absolutely. We specialize in system integration and data migration. Our team has experience connecting Odoo with banking systems, legacy ERPs, e-commerce platforms, and more.
What industries do you specialize in?
We have deep expertise in Agriculture, Manufacturing, Mining, Retail, NGOs, and Public Sector. However, our modular approach means we can serve virtually any industry.
How do I become a Serpa partner?
We welcome partnerships with IT consultancies and software vendors across Africa. Select "Partner with Us" in the form above, and our partnerships team will reach out to discuss opportunities.
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Join 500+ African enterprises that trust Serpa for their digital transformation journey.